Registration Refund Program

for Event Organizers

The program, is an optional coverage plan for event attendees and or exhibitors. Much like travel insurance, it allows registrants to opt into complete coverage of their registration fees, ensuring a 100% refund for a range of covered reasons that might prevent them from attending your event.

There is no cost to event organizers, and no cost to registrants who choose not to opt-in.

Much like airlines provide travel insurance, not because flights are frequently cancelled but because travelers seek protection against the unforeseen, our Registration Refund Program is designed for your attendees' and exhibitors’ peace of mind. Medical emergencies, travel disruptions, or last-minute conflicts can occur at any time, leaving potentially excited registrants facing financial vulnerability. 

Event organizers are in the business of creating impactful experiences – experiences that shouldn't be tainted by worries of "what if." With our Registration Refund Program, you offer attendees the freedom to commit without hesitation and the comfort of knowing their investment is protected.

The process is simple: We add an opt-in button to your registration page. During checkout, attendees can click the button to opt into the program. Coverage starts from the moment they register, and extends to the first day of your event. If attendees need to cancel for a covered reason, they can easily request a refund through a streamlined online portal, pre-filled with the details of your show.

To gain a better understanding of how the program works, please watch our short video below: 

Protects your revenue stream:  You will no longer need to issue refunds from your event's revenue, as the program handles, processes, and issues all refund requests. 

Eliminates awkward refund conversations: You can avoid difficult interactions with attendees requesting refunds, especially when last-minute cancellations arise.

Enhances attendee satisfaction: Demonstrate care for your attendees by offering them a valuable protection option, leading to a more positive event experience and association with your show.

Boost Early and Overall Registrations: Knowing their investment is secure, attendees are more likely to register in advance and with confidence, potentially increasing your early bird registrations.

Easy integration and implementation: The program integrates seamlessly with your existing registration system, and can be set up quickly via API. For registration companies we already work with, the process can be as simple as switching on a button.

Financial protection: The program offers attendees 100% refunds of their registration fees if they cannot attend the event for a covered reason. This protects their investment and provides a safety net in case of unforeseen circumstances.

Peace of mind: Knowing they have financial recourse allows attendees to focus on preparing for their event without worrying about potential disruptions. 

Comprehensive coverage: The program covers a wide range of situations, including:

• Death, injury, or illness of the attendee or a family member.
• Travel disruptions such as airport closures, car trouble, or public transportation strikes.
• Severe weather events that prevent attendance.
• And so much more

Simple Claims Process: If an attendee needs to cancel, they can request a refund through a user-friendly online portal prefilled with their show's information. 

Extended Coverage Period for Early Registrants: The program's protection starts from the day the attendee registers and lasts until the event's first day.

The typical reasons attendees need to cancel — illness, adverse weather, and travel disruptions — occur days before your event. Unfortunately, this is often the time when you have a no refund policy. With the Registration Refund Program, attendees receive coverage that extends through the first day of your event, solving this issue entirely.

1.    Contact Us: Reach out to Rainprotection Insurance for a detailed walkthrough of the Registration Refund Program.
2.    Integration Support: Introduce us to your registration platform provider so we can seamlessly integrate the opt-in button.
3.    Promote and Educate: Once added, let attendees know that this new option is available at checkout.